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Senior Technical Support Specialist

2 weeks ago

Singapore beBeeSupport Full time
Job Description
We are seeking a Senior Technical Support Specialist to join our team. As a key member of our organization, you will be responsible for providing technical support and assistance to our users.

The ideal candidate will have strong analytical and problem-solving skills, with the ability to communicate complex technical information to non-technical stakeholders. You will work closely with our development team to resolve issues and implement solutions.

Key Responsibilities:
  • Provide technical support and assistance to users
  • Analyze and resolve complex technical issues
  • Collaborate with development team to implement solutions
  • Communicate technical information to non-technical stakeholders


Required Skills and Qualifications
To be successful in this role, you will need to have:
  • 5-8 years of experience in an Application Support role
  • Experience installing, configuring or supporting business applications
  • Good understanding of regulatory submission processes across various geographical locations and global regulatory bodies
  • Strong knowledge of Microsoft based operating systems and Office applications
  • Effective written and verbal communication skills
  • Demonstrated analytical skills
  • Ability to plan and organize workload


Benefits
As a Senior Technical Support Specialist, you will enjoy a range of benefits including:
  • A competitive salary
  • A comprehensive benefits package
  • Ongoing training and development opportunities


Others
If you are a motivated and experienced professional looking for a new challenge, we would love to hear from you. Please submit your resume and cover letter for consideration.