
Data Insights Professional
2 weeks ago
We are seeking a skilled professional to join our team as a Business Intelligence Analyst. The ideal candidate will have strong analytical and communication skills, with the ability to collect, analyze, and visualize customer experience data to support strategic decision-making.
- The successful candidate will deliver actionable insights to enhance the student and stakeholder experience across Asia.
- They will collect, analyze, and visualize customer experience data to support strategic decision-making and continuous improvement.
This role is vital in ensuring data-driven decisions are central to improving educational outcomes and service excellence.
About the RoleThe Business Intelligence Analyst will work closely with our regional team to develop dashboards, reports, and performance metrics to monitor key aspects of the student journey, including satisfaction, engagement, and retention.
- The analyst will use advanced skills in Microsoft Excel and Power BI to develop meaningful data visualizations.
- They will identify data sources and owners; collect, clean, validate, and model data to ensure accuracy and reliability.
- The successful candidate will collaborate with group specialists to accelerate learning and implementation.
To be successful in this role, you will need:
- Excellent communication and data visualization skills.
- Familiarity with cloud data platforms (e.g., AWS, Azure, Google Cloud).
- Experience with statistical modeling or machine learning techniques.
- Proficiency in data visualization tools (e.g., Power BI, Tableau) and advanced Excel skills.
- Strong SQL skills for data extraction and manipulation.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
As a valued member of our team, you can expect:
- A dynamic and inclusive work environment.
- Ongoing training and development opportunities.
- Competitive compensation and benefits package.
We are a global leader in independent education, committed to safeguarding and promoting the welfare of children and young people.
We are an equal opportunity employer committed to diversity and respectful treatment of all employees.
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