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Senior Team Leader
2 weeks ago
As a senior team leader, you will have the opportunity to expand your skills and make a difference in a dynamic and fast-paced work environment.
\You will be responsible for leading a team of up to 25 associates and guiding them towards achieving individual and team performance goals. This includes coaching and mentoring the team to handle client requests and deliver a remarkable client experience.
\Key responsibilities include managing various performance and productivity objectives through the use of sales force and other systems, providing leadership, guidance and feedback on individual performance, creating a trusting and engaging work environment, and ensuring a culture of accountability, integrity and respect.
\Additionally, you will participate in group projects and continuous quality improvement activities, as well as recruitment activities as needed.
\Responsibilities also include appropriately assessing risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding its clients and assets.
\A successful candidate will possess excellent communication and diplomacy skills, with the ability to lead by example and drive results-oriented behaviors within their team.
\The ideal candidate will have at least 5-8 years of relevant experience in project management and education equivalent to a Bachelor's/University degree.
\Required skills include strong analytical, problem-solving and decision-making skills, with the ability to adapt quickly to changing priorities and circumstances.
\Citi is an equal opportunity employer and welcomes applications from diverse candidates.
