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Advanced NLP Algorithm Specialist

3 weeks ago

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About Us
TikTok is the leading short-form mobile video platform, dedicated to fostering creativity and bringing joy to over 1 billion users worldwide. Our mission revolves around inspiring innovation and collaboration across our global offices in major cities like Los Angeles, New York, London, and Singapore.

Why Choose This Role?
This position is centered around developing intelligent customer service solutions for TikTok and its affiliates, focusing on automated robots and intelligent assistance. Key responsibilities include:
  • Designing and implementing intelligent dialogue systems for customer interaction.
  • Creating active service and intelligent marketing solutions to enhance customer experience.
  • Developing algorithms for identifying customer intent and answering various inquiries.

Key Responsibilities:
The successful candidate will be responsible for conducting R&D in NLP, focusing on language understanding, building intelligent dialogue systems, multilingual text generation, machine translation, cross-lingual search, and developing scalable and optimized AI/ML models.