
Claims Financial Services Professional
2 weeks ago
Claims Associate Role Overview
This role involves verifying and processing financial claims in accordance with established policies, guidelines, and agreements.
Responsibilities:
- Verify and process financial claims efficiently and accurately.
- Communicate effectively with clients to clarify details and resolve queries.
- Evaluate complex cases and escalate them for review and discussion with relevant stakeholders.
- Deliver exceptional customer service by handling requests within established service standards.
- Provide administrative support as needed.
- Perform additional tasks assigned by management.
Requirements:
- A diploma holder with at least 3-5 years of experience in claims or grants.
- Excellent interpersonal and communication skills (oral and written).
- A strong code of work ethics and confidentiality must be upheld.
- Detailed and meticulous in approach.
- Committed to meeting deadlines and delivering results.
- Proficient in using Microsoft Office, particularly MS Excel.
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