Patient Service Associate Specialist Outpatient Clinic Opportunity

1 day ago


Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time
About Us

National University Hospital (Singapore) Pte Ltd is Singapore's leading university hospital, with a rich heritage dating back to 1905.

We are driven by a shared purpose – to provide exceptional patient care and satisfaction. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research.

About the Role

We are seeking a dynamic Patient Service Associate to join our Specialist Outpatient Clinics (SOC). As a key member of our team, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors.

Your primary responsibilities will include:

  • Counter Assistant: Perform registration and screening of patients, ensuring accuracy and data security. Ensure accurate billing and timely collection of payment on the same day.
  • Room Assistant: Assist clinicians and/or therapists for a smooth clinic consultation. Ensure proper care and coordination and coordinate first/follow-up appointments for patients.

You will be expected to work in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.

We offer a competitive salary package, estimated at SGD $40,000 - $60,000 per annum, depending on experience. In addition, you will enjoy a range of benefits, including health insurance, leave entitlements, and opportunities for career growth and development.

Requirements

To be successful in this role, you will need:

  • A minimum 'N' Level education.
  • Healthcare or service industry experience is preferred but not required.
  • Proficient computer skills.
  • Strong communication and interpersonal skills.
  • Able to multitask and work in a fast-paced environment.

If you are a motivated and dedicated individual who is passionate about delivering excellent patient care, we encourage you to apply for this exciting opportunity.



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