
AIML Team Leader
5 days ago
Overview:
We are seeking a highly skilled and experienced AIML Annotation Team Lead to join our team. As an AIML Annotation Team Lead, you will be responsible for leading a team of annotation analysts in the development of high-quality training data for machine learning models.
Responsibilities:
- Lead a team of 25-30 annotation analysts in the development of high-quality training data
- Mentor and develop team members to achieve their full potential
- Collaborate with cross-functional teams to drive business results
Requirements:
- Minimum 2 years experience in a people management capacity in a large or multi-site inbound contact center or similar dynamic environment
- Experience leading in a professional environment
- Knowledge of contact center management tools, processes, procedures, and performance metrics
- Excellent influencing skills and ability to work with key business partners
- Prioritize coaching needs and experienced in developing employees to achieve optimal results
- Able to develop coaching plans that incorporate observations and key performance trends
- Strong and effective written and verbal interpersonal skills
- Solution oriented leader who demonstrates creativity and curiosity
Preferred Qualifications:
- Experience in the field of AIML- Data Annotations
- Project Management Skills
- Quality Management Systems
- Data Analysis
About Us:
We are committed to creating an inclusive and diverse workplace where everyone has the opportunity to thrive. We believe that our differences are what make us stronger and more innovative as a company.
Contact Information:
Please note that we do not accept resumes from third-party recruiters or staffing agencies unless they have been pre-approved by our Talent Acquisition team. If you are a recruiter or agency, please do not submit candidate information without prior approval.
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