Air Cargo Reservation Team Lead

4 days ago


Singapore AVIATION SOLUTIONS GSA PTE. LTD. Full time

At AVIATION SOLUTIONS GSA PTE. LTD., we're seeking a skilled Air Cargo Reservation/Customer Service Officer to join our team. As an ideal candidate, you'll possess excellent communication skills and the ability to work independently with a proactive attitude.

About the Role

This is a challenging position that requires strong organizational skills and attention to detail. You'll be responsible for handling cargo bookings, managing overbooking or backlog, and monitoring cargo lying lists. Additionally, you'll perform flight planning and prepare cargo-related reports. We're looking for someone who can build strong relationships with key freight forwarders and GHA to achieve company objectives.

Key Responsibilities:
  • Cargo Booking Management: Handle cargo bookings, changing bookings, and maximize bookings on flights
  • Overbooking/Backlog Management: Manage overbooking or backlog situations effectively
  • Cargo Monitoring: Monitor cargo lying lists and ensure efficient operations
  • Flight Planning and Reporting: Perform flight planning and prepare cargo-related reports
  • Liaison and Relationship Building: Develop strong working relationships with key freight forwarders and GHA
Requirements:
  • A minimum of GCE 'O' Level or equivalent qualification
  • Prior experience in the cargo/airfreight industry is advantageous
  • Self-motivation, resourcefulness, and the ability to work independently with a proactive attitude
  • Proficiency in MS Office applications, particularly Excel
  • Able to commit to a 5.5-day workweek
  • Singaporean or PR status required
Tell Us About Your Skills:

We're interested in hearing about your relevant skills and experiences. Please highlight your proficiency in Microsoft Office, especially Excel, as well as your interpersonal and communication skills.



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