Cake Shop Service Ambassador

1 day ago


Singapore beBeeCustomer Full time $2,500 - $3,500

Job Details:

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate in a fast-paced Cake Shop environment.

  • Serve customers with professionalism and warmth, ensuring exceptional service standards.
  • Take and process customer orders efficiently, maintaining a high level of accuracy.
  • Handle cashiering and POS transactions, resolving any issues promptly.
  • Prepare and serve cakes, beverages, and light menu items, adhering to health and safety guidelines.
  • Maintain a clean and welcoming outlet, contributing to a positive shopping experience.
  • Support smooth daily shop operations, working collaboratively with colleagues.
Key Responsibilities

The successful candidate will be responsible for:

  1. Providing excellent customer service, responding to queries and resolving issues professionally.
  2. Operating cash registers and processing transactions accurately, minimizing errors.
  3. Preparing and serving food and beverages, meeting quality and presentation standards.
  4. Ensuring the outlet is tidy and well-maintained, adhering to health and safety regulations.
  5. Working effectively as part of a team, supporting colleagues to achieve sales targets and deliver exceptional customer service.
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills, able to work effectively with colleagues and customers.
  • Able to work in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • No prior experience required, as comprehensive training will be provided.
  • Availability to work at least 3 days per week, with flexibility to adapt to changing business needs.
Ideal Candidate

We are looking for a motivated and flexible individual who is passionate about delivering exceptional customer service. If you are a team player with good communication skills and can work well under pressure, we would love to hear from you.


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