Senior Operations Director
20 hours ago
We are seeking an experienced Senior Operations Director to join our team at AGLAIA FAMILY OFFICE PTE. LTD.
About Us:
A dynamic and fast-growing multi-family office in Singapore, we manage the wealth of ultra-high-net-worth families.
Your Role:
You will provide vision, direction, and oversight for our operational staff, ensuring high service quality for clients.
Key Responsibilities:
- Operational Leadership: Implement and maintain operational guidelines, trade instructions, and internal policies in alignment with regulatory requirements and best practices.
- Compliance Framework: Develop and refine the operational and compliance frameworks to support our strategic goals, ensuring adherence to legal and regulatory requirements.
- Technology & Infrastructure Oversight: Take ownership of our IT and office infrastructure, ensuring seamless operations, regular maintenance, and adherence to safety protocols.
- Data Management & Reporting: Ensure timely and accurate management of client data and regulatory filings, overseeing client reporting processes and meeting deadlines.
- Board & Executive Reporting: Provide regular and ad-hoc operational reports to the Board, CEO, and General Counsel, identifying areas of improvement and providing insights into operational efficiencies.
- Team Collaboration: Work closely with our front office to ensure client service levels are maintained and enhanced, collaborating with internal stakeholders to drive continuous improvement across all functions.
- Vendor & Partner Management: Manage relationships with external vendors, service providers, and IT consultants, ensuring the highest standards of service delivery.
Requirements:
- Proven experience in operations management within the financial industry, ideally within wealth management, private banking, or family office environments.
- Strong knowledge of compliance and regulatory frameworks applicable to financial services in Singapore.
- Leadership experience in managing and developing high-performing teams, with a demonstrated ability to take ownership and drive results.
- Technologically savvy, with experience in overseeing IT infrastructure, ideally with an understanding of digital architecture and software platforms.
- Strong Microsoft Office skills including PowerPoint and Excel.
- Exceptional organizational skills and a commitment to operational excellence, with a focus on process improvement and risk management.
- Strong interpersonal and communication skills, with the ability to collaborate across all levels of the business and build relationships with internal and external stakeholders.
What We Offer:
- The opportunity to work within a growing organization, shaping and influencing its future.
- A collaborative and dynamic work environment, offering opportunities for professional growth and development.
- An estimated salary range of SGD 120,000 - 180,000 per annum, commensurate with experience.
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