Senior Operations Director

20 hours ago

Singapore AGLAIA FAMILY OFFICE PTE. LTD. Full time
Lead Operational Excellence

We are seeking an experienced Senior Operations Director to join our team at AGLAIA FAMILY OFFICE PTE. LTD.

About Us:

A dynamic and fast-growing multi-family office in Singapore, we manage the wealth of ultra-high-net-worth families.

Your Role:

You will provide vision, direction, and oversight for our operational staff, ensuring high service quality for clients.

Key Responsibilities:

  • Operational Leadership: Implement and maintain operational guidelines, trade instructions, and internal policies in alignment with regulatory requirements and best practices.
  • Compliance Framework: Develop and refine the operational and compliance frameworks to support our strategic goals, ensuring adherence to legal and regulatory requirements.
  • Technology & Infrastructure Oversight: Take ownership of our IT and office infrastructure, ensuring seamless operations, regular maintenance, and adherence to safety protocols.
  • Data Management & Reporting: Ensure timely and accurate management of client data and regulatory filings, overseeing client reporting processes and meeting deadlines.
  • Board & Executive Reporting: Provide regular and ad-hoc operational reports to the Board, CEO, and General Counsel, identifying areas of improvement and providing insights into operational efficiencies.
  • Team Collaboration: Work closely with our front office to ensure client service levels are maintained and enhanced, collaborating with internal stakeholders to drive continuous improvement across all functions.
  • Vendor & Partner Management: Manage relationships with external vendors, service providers, and IT consultants, ensuring the highest standards of service delivery.

Requirements:

  • Proven experience in operations management within the financial industry, ideally within wealth management, private banking, or family office environments.
  • Strong knowledge of compliance and regulatory frameworks applicable to financial services in Singapore.
  • Leadership experience in managing and developing high-performing teams, with a demonstrated ability to take ownership and drive results.
  • Technologically savvy, with experience in overseeing IT infrastructure, ideally with an understanding of digital architecture and software platforms.
  • Strong Microsoft Office skills including PowerPoint and Excel.
  • Exceptional organizational skills and a commitment to operational excellence, with a focus on process improvement and risk management.
  • Strong interpersonal and communication skills, with the ability to collaborate across all levels of the business and build relationships with internal and external stakeholders.

What We Offer:

  • The opportunity to work within a growing organization, shaping and influencing its future.
  • A collaborative and dynamic work environment, offering opportunities for professional growth and development.
  • An estimated salary range of SGD 120,000 - 180,000 per annum, commensurate with experience.

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