Air Freight Operations Coordinator

4 days ago


Singapore APEX LOGISTICS INTERNATIONAL (S) PTE. LTD. Full time
Job Description

We are seeking a highly skilled Air Freight Operations Executive to join our team at APEX LOGISTICS INTERNATIONAL (S) PTE. LTD. This role will be based in Singapore.

Key Responsibilities
  • Efficiently handle import/export shipments, ensuring timely preparation of all related shipping documents, including HBL/HAWB, Mbl/MAWB draft, manifest, billing, input costs, track & trace events, and pre-alerts to overseas stations.
  • Prepare accurate and comprehensive shipping supporting documentations for exports, such as Invoices, Packing lists, B/L, AWB, C/O, L/C, and other relevant shipping documents.
  • Coordinate with local and overseas customers, shipping agents, sub-contractors, port agents, and truckers to ensure seamless transportation arrangements for imports and exports.
  • Monitor daily export shipment/delivery requirements to meet deadlines.
  • Maintain regular communication with customers to provide high-quality service.
  • Implement continuous improvement procedures to enhance competency levels in sea freight-related processes, driving performance, quality, compliance, and service level growth.
  • Handle customer inquiries and resolve issues promptly.
  • Closely follow up on Profit & Loss Statements within deadlines.
  • Ensure proper information flow with sales teams regarding changes or problems with external customers, focusing on air freight concerns.
  • Promptly and accurately declare/inform carriers or co-loaders about shipments.
Requirements
  • A minimum of 2 years of experience in freight forwarding.
  • Both Import and Export Air Freight experience is an advantage.
  • Ability to work in a fast-paced and deadline-driven environment, with knowledge of Air Import/Export regulations and documents.
  • Exceptional multitasking, prioritization, and time management skills.
  • Excellent customer service and follow-up abilities.
  • Able to work 5.5 days a week.


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