Global Travel Coordinator
4 days ago
The Sea Group's International Travel Desk is a critical component of the Group COO Office, responsible for developing and enforcing the group-wide international travel policy and process. This team reports directly to the Sea senior management team.
Responsibilities- Travel Policy Management: Design, maintain, and ensure compliance with the Sea International Travel Policy across the organization.
- Booking Operations: Process requests for hotel and flight bookings in a timely and efficient manner, adhering to the Sea International Travel Policy.
- Vendor Coordination: Collaborate closely with third-party vendors and booking agents to operationalize bookings.
- Record Keeping: Maintain accurate records of all travel requests and bookings for billing and management reporting purposes through the self-developed travel management system and purchasing system.
- Traveler Support: Address feedback and clarifications from travelers regarding their bookings.
- Emergency Response: Respond to after-hours travel emergencies and urgent requests.
- Process Improvement: Implement continuous improvement initiatives, including travel policy refinement, system enhancements, and contract negotiations.
- Data Analysis: Provide regular reporting to management on travel demand and patterns, as well as ad-hoc analysis when required.
- Adaptability: Demonstrate ability to adapt to evolving business requirements.
- Cross-Functional Skills: Willingness to learn and perform tasks across the front, middle, and back office.
- Execution: Strong execution ability with a focus on process-driven work.
- Attention to Detail: Systematic approach with excellent attention to detail.
- Teamwork: Excellent team player with a willingness to go the extra mile for teammates.
- Innovation: Proactive in proposing areas for continuous improvement.
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