Global Travel Coordinator

4 days ago


Singapore Sea Full time

The Sea Group's International Travel Desk is a critical component of the Group COO Office, responsible for developing and enforcing the group-wide international travel policy and process. This team reports directly to the Sea senior management team.

Responsibilities
  • Travel Policy Management: Design, maintain, and ensure compliance with the Sea International Travel Policy across the organization.
  • Booking Operations: Process requests for hotel and flight bookings in a timely and efficient manner, adhering to the Sea International Travel Policy.
  • Vendor Coordination: Collaborate closely with third-party vendors and booking agents to operationalize bookings.
  • Record Keeping: Maintain accurate records of all travel requests and bookings for billing and management reporting purposes through the self-developed travel management system and purchasing system.
  • Traveler Support: Address feedback and clarifications from travelers regarding their bookings.
  • Emergency Response: Respond to after-hours travel emergencies and urgent requests.
  • Process Improvement: Implement continuous improvement initiatives, including travel policy refinement, system enhancements, and contract negotiations.
  • Data Analysis: Provide regular reporting to management on travel demand and patterns, as well as ad-hoc analysis when required.
Requirements
  • Adaptability: Demonstrate ability to adapt to evolving business requirements.
  • Cross-Functional Skills: Willingness to learn and perform tasks across the front, middle, and back office.
  • Execution: Strong execution ability with a focus on process-driven work.
  • Attention to Detail: Systematic approach with excellent attention to detail.
  • Teamwork: Excellent team player with a willingness to go the extra mile for teammates.
  • Innovation: Proactive in proposing areas for continuous improvement.

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