Senior IT Engineer

3 weeks ago


Singapore ArcBlue Full time

About ArcBlue

ArcBlue is a reputable legal firm with strong footprints in Asia. We are actively looking for a Senior IT Engineer to provide high-quality end-user support to our stakeholders. In this role, you will closely support business teams on their technical issues on a daily basis.

Job Description

Responsibilities will include:

  • Providing a customer-oriented approach on first and second level technical issues related to laptops, mobile devices, printers, workstations
  • Developing and maintaining an inventory of all IT assets including monitors, hard drives, modems, printers, scanners and other peripheral equipment
  • Performing preventative maintenance, including checking and data cleansing of workstations, printers and peripherals
  • Participating in roll-out of new technologies/projects across the Singapore office
  • Maintaining and updating relevant documentations on SOPs/processes and providing recommendations on improvements requirements

The Successful Applicant

To be successful, you will have:

  • Diploma or degree holder in IT, computer science or relevant fields
  • At least 8 years of end-user support experience, including supporting VIPs and regional stakeholders
  • Prior experience in the legal industry/law firms and similar professional industries will be highly regarded
  • Strong experience in IT operations, with knowledge in AD, MS365, cloud
  • Excellent customer-oriented mindset with a strong sense of pro-activeness and urgency

What's on Offer?

This is an excellent opportunity for an experienced IT Engineer who is looking to step-up/for the next challenge to further grow with a firm that takes pride in its services. This position will be based in the Singapore office (CBD area).


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