Senior IT Engineer
3 weeks ago
About ArcBlue
ArcBlue is a reputable legal firm with strong footprints in Asia. We are actively looking for a Senior IT Engineer to provide high-quality end-user support to our stakeholders. In this role, you will closely support business teams on their technical issues on a daily basis.
Job Description
Responsibilities will include:
- Providing a customer-oriented approach on first and second level technical issues related to laptops, mobile devices, printers, workstations
- Developing and maintaining an inventory of all IT assets including monitors, hard drives, modems, printers, scanners and other peripheral equipment
- Performing preventative maintenance, including checking and data cleansing of workstations, printers and peripherals
- Participating in roll-out of new technologies/projects across the Singapore office
- Maintaining and updating relevant documentations on SOPs/processes and providing recommendations on improvements requirements
The Successful Applicant
To be successful, you will have:
- Diploma or degree holder in IT, computer science or relevant fields
- At least 8 years of end-user support experience, including supporting VIPs and regional stakeholders
- Prior experience in the legal industry/law firms and similar professional industries will be highly regarded
- Strong experience in IT operations, with knowledge in AD, MS365, cloud
- Excellent customer-oriented mindset with a strong sense of pro-activeness and urgency
What's on Offer?
This is an excellent opportunity for an experienced IT Engineer who is looking to step-up/for the next challenge to further grow with a firm that takes pride in its services. This position will be based in the Singapore office (CBD area).
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