Pilates Studio Front Desk Assistant
6 hours ago
About OPTIONS PILATES PTE. LTD.
We are a leading international chain of Pilates and Movement studios, founded in 2009 and based in Singapore with expanding presence across Asia.
In this role, you will be part of our dynamic team working closely with clients to provide exceptional service and support.
Key Responsibilities
- Handle reception duties, including receiving walk-in customers and assisting clients with check-ins
- Consult with clients before initial trial sessions
- Explain pricing and packages to clients
- Answer all incoming calls and redirect them or keep messages
- Manage bookings, cancellations, and reconfirmations for members and visitors
- Collect payments and outstanding fees
- Liaise with instructors to monitor studio capacity and manage bookings
- Maintain a tidy and presentable front desk with necessary materials
- Greet and welcome clients as they approach the front desk
- Answer questions and address complaints
- Assist with exams and certificates for students and instructors
Requirements
- Personable and friendly personality with strong organizational skills
- Professional interpersonal and communication skills
- Good multitasking and time-management skills
- Excellent attention to detail
- Ability to work independently with good initiative and drive
- Punctuality is essential
What We Offer
- Hourly pay: SGD $13 per hour
- CPF contribution included in monthly salary
- 4-month probationary period
- Ongoing training and opportunities for progression, including managerial positions
- Discounted private Pilates classes and Pilates education
To Apply
Please send your resume to us at the specified contact channel. Only shortlisted candidates will be notified.
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