Robotics Field Specialist

12 hours ago


Singapore KABAM PTE. LTD. Full time
Job Title: Robotics Field Specialist - On-Site Maintenance Expert

About Us:
KABAM PTE. LTD. is a leading provider of innovative robotics solutions, and we are seeking an experienced Robotics Field Specialist to join our team.

Job Summary:
We are looking for a skilled professional with expertise in on-site maintenance, troubleshooting, and commissioning of robotic equipment. The ideal candidate will have experience working with complex mechanical and electrical systems, excellent problem-solving skills, and the ability to communicate effectively with technical and non-technical stakeholders.

Responsibilities:
  • Collaborate with the presales team to conduct site surveys and assessments, evaluating customer requirements and determining the ideal setup and deployment for the robot.
  • Set up, commission, and ensure the robot is ready for operation at customer sites.
  • Perform thorough testing, identify errors/failures, and implement solutions to resolve issues promptly.
  • Handle repairs and maintenance tasks, conducting regular activities as per SOP/guidelines and addressing any breakdowns or equipment failures.
  • Travel to customer sites locally and internationally to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice.
  • Document service and fault reports, accurately recording details of the service provided, issues encountered, and actions taken to resolve them.
  • Maintain detailed records of all tasks related to customer service, including maintaining customer service logs and updating internal service records.

Requirements:
  • Minimum Diploma in Engineering or other related fields.
  • 2 years of experience in servicing electronic and mechanical equipment/machines.
  • Experience with troubleshooting and debugging hardware, electronics, and software.
  • Excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
  • Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
  • Strong communication skills in English (both oral and written).

Estimated Salary: $60,000 - $80,000 per annum, depending on experience and qualifications.

Benefits:
We offer a competitive salary package, comprehensive benefits, and opportunities for career growth and professional development.

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