Patient Service Excellence Associate
2 weeks ago
Job Overview:
Excellent Patient Service AmbassadorAs a key member of our operations team, the incumbent will serve as the ambassador for providing exceptional patient service.
- Assist in collecting and managing patient information with accuracy and efficiency.
Key Responsibilities:
Customer Service ExpertiseProvide top-notch customer support to patients, addressing their concerns and needs promptly and professionally.
Team CollaborationWork closely with healthcare professionals and other stakeholders to ensure seamless communication and cooperation.
Quality AssuranceMaintain high standards of quality in patient care, adhering to organizational policies and procedures.
Professional DevelopmentStay up-to-date with industry developments and best practices, enhancing skills and knowledge to deliver exceptional patient service.
Required Skills and Qualifications:
- Exceptional customer service skills, with ability to communicate effectively with patients from diverse backgrounds.
- Strong teamwork and collaboration skills, with ability to work well under pressure.
- High level of accuracy and attention to detail, with ability to manage multiple tasks simultaneously.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
Others:
- Flexible working hours and remote work options.
- Recognition and rewards for outstanding performance.
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