Dining Establishment Operations Manager
16 hours ago
Dining Establishment Operations Manager
About the RoleWe are seeking an experienced and skilled Dining Establishment Operations Manager to join our team at TEXAS CHICKEN (SINGAPORE) PTE. LTD.
About YouTo be successful in this role, you will need:
- At least 3 years of relevant experience in F&B restaurants
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
As a Dining Establishment Operations Manager, your key responsibilities will include:
- Assisting the Restaurant Manager in daily operations to deliver quality food, service and ambience to our guests
- Maintaining standard operating procedures consistently, including service recovery, restaurant task cycle and cost control
- Taking ownership of outlet sales, food quality and guest experience
- Upholding safety, hygiene and cleanliness as required by NEA/SFA regulations and company requirements
- Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
You will also be responsible for:
- In-charge of recruitment, selection and training of new hires
- Monitoring and managing the staff performance including punctuality, customer service and food quality
- In-charge of overall supervision of the outlet
- Facilitating innovation and leading staff to implement change
You will manage an efficient team of service staff by coaching, training, and supervising staff to operate stations and deliver a great customer experience.
Compensation and BenefitsThe estimated salary for this role is SGD $4500 - SGD $5500 per month, depending on experience. Benefits include medical insurance, paid annual leave, and opportunities for career growth and development.
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