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Customer Service Representative

1 week ago

Singapore VM Education Pte Ltd Full time

We are seeking a Customer Service Representative to join our team at VM Education Pte Ltd. As a key member of our support staff, you will play a vital role in ensuring seamless communication and service delivery to our customers.

The ideal candidate will possess excellent organisational skills, strong communication abilities, and a passion for delivering exceptional customer experiences.

  • Promptly respond to all customer enquiries with professionalism and efficiency;
  • Disseminate accurate information regarding our programmes and services;
  • Maintain accurate records and documentation of customer interactions;
  • Support administrative tasks and ensure smooth operations within the department.

In this role, you will have the opportunity to develop a strong understanding of our offerings and provide clear and helpful guidance to customers.

To succeed in this position, you will require:

  • Diploma in any discipline;
  • Minimum 2 years of relevant work experience in customer service or administration;
  • Strong organisational and administrative skills;
  • A clear and professional communicator with a strong command of English and a second language to assist diverse customers.

We are looking for a highly motivated individual who is able to multitask in a fast-paced environment and possesses excellent interpersonal skills.