Beauty Centre Operations Manager
2 days ago
We are seeking an experienced Beauty Centre Operations Manager to join our team at JIA LE BEAUTY PTE. LTD.
Job Summary:The successful candidate will be responsible for managing the day-to-day operations of our beauty centre, ensuring exceptional customer service and driving business growth.
Key Responsibilities:- Skin and Body Analysis: Perform skin and body analysis for new and existing customers, providing expert advice on treatments and products.
- Treatment Operations: Oversee the delivery of a diverse range of beauty treatments, including skin, face, body, slimming, hair removal, and skin whitening services.
- Staff Management: Recruit, train, and develop a high-performing team, evaluating their performance and implementing timely disciplinary actions when necessary.
- Sales and Revenue Growth: Drive sales revenue growth through effective sales strategies, product recommendations, and upselling opportunities.
- Operational Excellence: Regularly evaluate and improve business processes, procedures, and systems to maintain operational excellence.
- Customer Service: Ensure prompt and professional handling of customer complaints and feedback.
- Qualifications: Proven experience in a similar role, with excellent leadership and communication skills.
- Skills: Microsoft Office, Teaching, Customer Service Operations, Telemarketing, Personnel Management, Treatment, Public Speaking, Microsoft Word, Business Development, and Staff Development.
- Competitive Salary: SGD $5,500 - $7,000 per month, depending on experience.
- Benefits: Medical insurance, annual leave, and training opportunities.
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