Cloud Operations Expert

3 weeks ago


Singapore Salve Consulting Full time

Job Overview:

We are seeking a skilled Cloud Operations Expert to join our team at Salve Consulting. As a key member of our operations group, you will play a crucial role in ensuring the stability and performance of our cloud-based platform.

Responsibilities:

  • Oversee overseas cloud operations, maintaining high platform stability and identifying performance bottlenecks.
  • Execute corporate operational procedures, including incident, service request, and problem management, as well as handle software updates, core system setups, and ongoing maintenance.
  • Manage major and minor incidents, focusing on quick service restoration, root cause analysis, and preventive improvements.
  • Develop and maintain automated tools for operational efficiency and process improvement.
  • Provide 24/7 on-call technical support with regular working hours of 5 days/8 hours, ensuring responsive service.

Requirements:

  • Bachelor's degree in Computer Science or related field with a minimum of 2 years of experience in cloud operations or similar roles.
  • Native proficiency in Chinese and fluent English for effective communication and collaboration.
  • Strong Linux operations background, experience with Azure (primary) and AWS cloud platforms, familiar with tools like Kubernetes, Ansible, and containerization.
  • Proficient in at least one scripting language (e.g., Python, Shell) with experience in Go, C, or C++ being a plus.
  • Strong documentation abilities and excellent communication skills with a customer service mindset.

Benefits:

  • A competitive salary aligned with industry standards, estimated around $120,000 - $180,000 per annum based on experience.
  • Opportunities for professional growth and advancement in a supportive global environment.
  • Access to the latest technologies and training opportunities to enhance skills.
  • Inclusive work culture fostering collaboration and innovation.


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