Counseling Services Coordinator

5 days ago


Singapore NATIONAL UNIVERSITY HEALTH SERVICES GROUP PTE. LTD. Full time
Job Summary:
We are seeking a skilled and compassionate Counseling Services Coordinator to join our team at the NATIONAL UNIVERSITY HEALTH SERVICES GROUP PTE. LTD.

About Us:
The National University Health Services Group is a leading healthcare provider in Singapore, dedicated to delivering high-quality medical services to our community. Our team of experts is committed to providing patient-centered care that meets the unique needs of each individual.

Job Responsibilities:
- Serve as the key contact officer for Medical Social Service, attending to all telephone and email inquiries
- Provide administrative support to the Medical Social Worker on referrals and accompany social workers on field visits when necessary
- Assist with interpretation if required and gather information for preliminary investigations to facilitate intervention by Medical Social Workers
- Process applications and ensure submissions comply with regulatory requirements
- Maintain accurate work statistics and compile data for submission to relevant authorities
- Handle external correspondences such as MP letters and CDC letters
- Participate in projects aimed at improving work processes within the department and perform other duties assigned by supervisors

Requirements:
- Diploma or Higher Nitec or GCE 'A' or 'O' level qualification
- Certificate in community and social services or equivalent preferred
- At least 1 year of working experience in community health
- Possess excellent interpersonal and communication skills
- Fluency in local dialects an advantage
- Proficient in Microsoft Office applications such as Word and Excel
- Demonstrate ability to be empathetic, non-judgmental, flexible, matured, having a desire to help, and be independent
- Willingness to travel between polyclinics and may be required to do home visits to assess clients' home environment

What We Offer:
- Competitive salary: SGD 35,000 - SGD 45,000 per annum, depending on experience
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment

How to Apply:
Please submit your application, including your resume and a cover letter, to us via [insert application method].

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