Executive Director of Music Education

3 weeks ago


Singapore YAMAHA MUSIC (ASIA) PRIVATE LIMITED Full time
School Executive

Roles & Responsibilities:

We are seeking a highly motivated and experienced School Executive to join our Yamaha Music (Asia) Private Limited team.

Key Responsibilities:

  • Oversee school enrollment and revenue budget management for our music school branches.
  • Ensure exceptional customer service engagement at our branches.
  • Manage and administer a team of over 50 full and part-time teachers.
  • Plan and execute activities such as trial lessons, open houses, performances, and students' orientations.
  • Oversee studio and facilities management.

Secondary Responsibilities:

  • Collaborate with product managers to ensure branding, advertising, and sales activities align with company goals.
  • Supervise the provision of quality customer service through staff training and coaching.
  • Manage customer relationships and generate leads through CRM systems.
  • Plan and execute area market events and activities in-store.
  • Manage store inventory to ensure optimal stock levels.
  • Oversee cash register management and administrative processes.
  • Perform ad-hoc duties as assigned.

Requirements:

  • Diploma graduate preferred.
  • Experience in similar or service-related industries preferred.
  • Excellent interpersonal skills and team-oriented attitude.
  • Proficient computing skills and familiarity with relevant software and systems.
Tell employers what skills you have

Candidate Requirements:

  • Candidate must have excellent customer service skills.
  • Proficient in CRM software.
  • Ability to coach and train staff.
  • Proficient in Microsoft Office and Outlook.
  • Team-oriented and collaborative attitude.
  • Ability to manage inventory and cash register.
  • First aid certification.


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