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Supply Chain Logistics Specialist

7 days ago

Singapore This Is An IT Support Group Full time
Job Overview
This Is An IT Support Group is seeking an experienced Customer Operations Lead to join our team. The successful candidate will have a proven track record of managing complex programs and delivering results in a fast-paced environment.

Key Responsibilities
• Serve as the primary point of contact for customers, maintaining accountability for coordinating on-site schedules and logistics and effectively communicating these requirements to all applicable teams and partners.
• Lead all scheduling and coordination efforts, including formalizing assignments of technicians and/or third-party technicians, coordinating travel schedules to align with customer requirements, and navigating supply/materials logistics to ensure all required materials and human capital are prepared for on-schedule servicing.
• Partner with and/or supporting third-party contractors to enable a seamless client experience while meeting established SLTs.
• Develop and implement process improvements to enhance operational efficiency and effectiveness.

Requirements
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and vendors.