Luxury Guest Experience Host

2 days ago

Singapore beBeeHospitality Full time $2,400 - $4,200

Job Summary:

We are seeking a Guest Services Associate to join our team.

  • Welcome guests upon arrival and departure according to our high standards and procedures.
  • Manage guests' luggage to their room for arrivals and departures.
  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
  • Assist guests in all inquiries in connection with hotel services, hours of operations, key personnel, in-house events, directions, major city attractions, and events etc.
  • Respond to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
  • Resolve guest complaints, and find opportunities to recognize and personalize the service experience for all guests.

Key Responsibilities:

  • Welcoming guests upon arrival and departure
  • Luggage management
  • Giving excellent customer service
  • Providing information about hotel services, hours of operation, and other relevant details
  • Managing guest requests and resolving complaints

Requirements:

  • Entry-level candidates welcome
  • One year of relevant experience within a luxury group is considered an asset
  • Good organizational skills and ability to prioritize workload
  • Pleasant disposition and strong interpersonal and communication skills
  • Curiosity and interest in the luxury market; Guest-centricity and understanding the importance of guest preferences

What We Offer:

  • Career growth opportunities
  • A unique culture built on mutual respect
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Dental and medical/life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including overnight shifts, weekends, and public holidays.

  • Luxury Host

    2 weeks ago

    Singapore beBeeCustomer Full time $30,000 - $40,000

    We are a prestigious luxury brand with a heritage of Swiss craftsmanship. Our boutiques offer an immersive experience where tradition and innovation converge.As a Luxury Host, you will be the first point of contact in our boutique—setting the tone for an exceptional customer experience. With poise, warmth, and precision, you'll welcome guests, manage...

  • Luxury Guest Experience Leader

    1 day ago

    Singapore beBeeDirector Full time $180,000 - $220,000

    Job OverviewThe Director of Luxury Guest Services is responsible for delivering world-class experiences tailored to an international clientele. This role integrates refined service, regional expertise, and operational mastery.Key Responsibilities:Oversees end-to-end Butler service from pre-arrival to departure, ensuring standards in suite readiness,...

  • Guest Experience Host

    5 days ago

    Singapore beBeeHospitality Full time $2,000 - $3,000

    Job Title: Guest Experience HostWe are seeking a highly skilled and dedicated Guest Experience Host to join our team. The successful candidate will be responsible for ensuring that all guests have an exceptional experience while interacting with us.Key Responsibilities:Clean and maintain the premises, including washrooms, office, kitchen, and lounge...

  • Guest Experience Host

    7 days ago

    Singapore Andaz Singapore Full time

    Come join us to express your Andaz as Guest Experience Host (Rooms)if the following describes you. You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer service gestures...

  • Guest Experience Host

    4 weeks ago

    Singapore ANDAZ SINGAPORE Full time

    Roles & ResponsibilitiesCome join us to express your Andaz as Guest Experience Host (Rooms) if the following describes you. You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and...

  • Guest Experience Host

    5 days ago

    Singapore beBeeExperience Full time $3,500 - $5,500

    Job Title: Guest Experience Host",

  • Guest Experience Host

    5 days ago

    Singapore beBeeCustomer Full time $3,600 - $5,400

    Front Office Host - Key Responsibilities and QualificationsWe are seeking an experienced Front Office Host to provide exceptional service to our guests. This role is ideal for someone who is fluent in spoken Chinese and has a passion for delivering excellent customer experiences.Requirements:Possess minimum G.C.E. 'O' levelsCandidates with Diploma/Degree in...

  • Guest Experience Host

    3 days ago

    Singapore beBeeCustomer Full time

    Front Office Host - Key Responsibilities and Qualifications We are seeking an experienced Front Office Host to provide exceptional service to our guests. This role is ideal for someone who is fluent in spoken Chinese and has a passion for delivering excellent customer experiences. Requirements: Possess minimum G.C.E. 'O' levels Candidates with...

  • Luxury Hotel Host

    6 days ago

    Singapore beBeeHospitality Full time

    Job Title: Luxury Hotel Host We are seeking a highly skilled and experienced Luxury Hotel Host to join our team. As a key member of our hospitality team, you will be responsible for ensuring that every guest has an exceptional experience at our hotel. Job Description: The ideal candidate will have a strong passion for delivering outstanding customer...

  • Host - Guest Experience

    6 days ago

    Singapore GRAND HYATT SINGAPORE Full time

    You will be responsible to provide an excellent and consistent level of service to your customers as well as assisting the daily shift operations in line with brand standards. The Host - Guest Experience is responsible to contribute to the smooth and efficient running of the Guest Experience team within the Rooms Division, including the Concierge and...