Sales Administrator
4 weeks ago
Role Overview:
The Sales Administrator will provide vital support to sales teams throughout the region, managing important administrative sales tasks and serving as a point of contact for customers with queries.
Key Responsibilities:
- Manage sales agendas and provide product, promotion, and pricing information to customers.
- Deal with SPR/ITF requests and follow-up on SQL requests.
- Update customer records in the company database and manage point-of-sale processes.
- Accurately describe basic product features and benefits, and follow all company policies and procedures.
Requirements:
- 10+ years' sales support experience.
- Strong knowledge of MS Office suite and proficiency in Salesforce platform.
- Basic understanding of sales principles and customer service practices, and proficiency in English.
- Solid communication and interpersonal skills, customer service focus, and friendly, helpful, confident, and engaging personality.
- Ability to prioritize and meet deadlines in a fast-paced corporate environment.
About Fortinet:
Fortinet is a leading provider of cybersecurity solutions, and this role will play a critical part in supporting the sales team in delivering exceptional customer service and driving business results.
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