Social Media Manager

3 days ago


Singapore Google Full time

As a Social Media Manager at Google, you will be responsible for managing critical social alerts and escalations. You will work closely with Public Relations, Trust & Safety, Product, and Engineering teams to craft external communications and resolve issues.

You will analyze top issues facing our users and content creators, work with cross-functional teams to resolve them, and help manage support operations. Whether directly engaging with our biggest creators, surfacing problems to our technical teams, driving analytical insights, or liaising with vendors to provide stellar support, you will drive reach, satisfaction, and resolution – making YouTube an exceptional user experience for everyone.

This role requires a subject matter expert on YouTube, Creator, and Industry social media conversations, contributing valuable insights to weekly internal reports.

The ideal candidate will have 2 years of experience in journalism, public relations, internal or executive communications, or a related field, and ability to communicate in English and Korean fluently to engage with local stakeholders and market escalations.



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