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Case Operations Specialist

3 weeks ago

Singapore PRO BONO SG Full time

PRO BONO SG is committed to providing access to justice for all. We are seeking a dedicated Case Operations Specialist to join our team and support our mission. As a key member of our CLAS team, you will be responsible for managing case assignments, scheduling, and communications.

Key Responsibilities:
  • Casework and Program Management:
    • Process applications and referrals promptly, maintaining high standards of accuracy.
    • Manage casework for CLAS, including reviewing financial and case-related documents.
    • Schedule interviews for applicants advancing to the interview stage, covering both CLAS and Criminal Legal Clinic cases.
  • Administrative and Reporting Tasks:
    • Compile and submit the CLAS Daily Report to the State Courts and Ministry of Law.
    • Manage department-level tasks, such as creating statistical reports, preparing documents, and maintaining accurate records in case management systems.

We are looking for an individual with strong organizational skills and attention to detail. Experience in a legal environment or familiarity with legal terminology is advantageous.