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Biomedical Service Engineer

2 months ago

Singapore V 2 U HEALTHCARE PTE. LTD. Full time
Job Summary

V 2 U Healthcare Pte. Ltd. is seeking a highly skilled Biomedical Service Engineer to join our team. As a key member of our technical staff, you will be responsible for ensuring the optimal performance of medical devices and equipment.

Key Responsibilities
  • Installation and Commissioning:
  • Install, configure, and set up medical devices and equipment at customer sites.
  • Verify that systems are functioning correctly according to specifications.
  • Conduct system tests and make necessary adjustments to ensure optimal performance.
  • Perform thorough testing of devices upon arrival to ensure quality and reliability.
  • Maintenance and Troubleshooting:
  • Perform regular maintenance on medical devices and equipment to ensure reliability and prevent downtime.
  • Diagnose and troubleshoot technical issues in a timely and efficient manner.
  • Repair malfunctioning equipment either on-site or remotely.
  • Customer Support:
  • Provide technical support and training to customers on the proper use of medical devices and equipment.
  • Respond to service requests in a timely and efficient manner.
  • Document and report all service and repair activities.
  • Documentation and Reporting:
  • Maintain accurate records of installations, repairs, and service activities.
  • Create detailed service reports after each job, summarizing the work performed.
  • Update technical documentation and manuals as required.
  • Collaboration and Communication:
  • Work closely with other departments such as Research and Development, Sales, and Customer Support.
  • Communicate effectively with clients to provide solutions and manage expectations.
  • Report any major or recurring issues to the technical or product development team.
  • Compliance and Safety:
  • Adhere to all safety regulations and procedures during installations and maintenance.
  • Ensure that all installations and repairs comply with local regulations and company standards.
  • Stay updated on the latest industry trends and technologies.
Requirements
  • Degree or diploma in Biomedical Engineering (electrical, mechanical, electronics, etc.)
  • Strong troubleshooting and problem-solving skills.
  • Proficiency in using diagnostic tools and technical equipment.
  • Good communication and customer service skills.
  • Ability to work independently and manage time effectively.
  • Knowledge of safety standards and protocols.
  • Willingness to travel to customer sites as required.
Preferred Experience
  • 2-3 years of experience in a similar role or field.
  • Hands-on experience with medical devices or machinery relevant to the industry - Physiotherapy devices will be advantageous.
  • Experience in customer-facing roles, providing technical support or training.
Work Environment
  • Field-based work, often requiring travel to various customer locations.
  • May involve heavy lifting or working in tight spaces depending on equipment.
  • On-call availability for emergency repairs or support.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • Collaborative and dynamic work environment.