Fund Services Associate

4 weeks ago


Singapur, Singapore TMF Group Full time

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

We actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people.

Once on board, we nurture and promote talented individuals, making sure that senior positions are open to all.

Job Purpose

As a Fund Services Associate, you will provide support to the Fund Services Manager and assist the Fund Services team in fund administration work and deliverables in accordance with the respective fund documentation.

Key Responsibilities

  • Maintain relationships with daily client contacts.
  • Handle day-to-day fund services operations with low to medium complexity, including payments processing, posting of cash transactions, and perform accounting close for the entities assigned by the Fund Services Manager and senior member of staff.
  • Maintain investor contact databases and conduct the process of disseminating notices and communications to fund investors.
  • Attend to client and investor queries.
  • Perform all fund-related work in accordance with the relevant fund documentation and TMF SG's internal processes and procedures.
  • Ensure all work is presented in a logical manner for senior staff review.
  • Liaise with auditors and tax agents.
  • Complete time sheets in an accurate and timely manner.
  • Perform other ad-hoc work as assigned.

Job Specific Requirements

  • Diploma holder/degree holder in Accountancy or Business with recognized accounting qualification-related disciplines.
  • 1-3 years of relevant experience in outsourcing firms or multinationals, preferably in a private equity or real estate fund industry environment.
  • Sound knowledge of international and local accounting practices.
  • Intermediate Excel skill set.
  • Good command of both spoken and written English.

Client Excellence

  • Consistently strives to maintain the highest quality of work.
  • Implements the necessary steps of the service process.
  • Handles complaints and difficult customers in a positive and effective manner, taking into account global and cultural differences.
  • Takes responsibility for obtaining and sharing required information with others.
  • Understands clients, identifies their needs, and creates positive first impressions.

Commercial Awareness

  • Good understanding of how the immediate team interacts with other teams to deliver results.
  • Understands TMF Group's Code of Conduct and values.

Interpersonal Skills

  • Responds to and anticipates client needs in a timely and professional manner.
  • Lists actively, considers people's concerns, and adjusts own behavior in a helpful manner.

Leadership and Resource Management

  • Provides guidance on basic tasks to colleagues in the immediate team.
  • Manages personal workload effectively.

Operational Excellence

  • Takes advantage of learning opportunities to meet the needs of the current job.
  • Has a good understanding of the technicalities of the own role.
  • Promptly and efficiently completes work assignments.

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