User Experience Designer

4 days ago

Singapore beBeeDesign Full time $90,000 - $120,000

Job Title: UX Design Lead

We are seeking a highly skilled and experienced UX Design Lead to spearhead design excellence and elevate user experience across our online customer contact channels.

As a UX Design Lead, you will identify users' needs and behavior and be part of the web services team that acts as the customer advocate to drive user-centric mindsets and behaviors. You will design solutions that meet user needs and business objectives, fostering a culture of collaboration and continuous improvement in design practices.

  • Lead end-to-end digital service design initiatives from conception to delivery, encompassing user research, usability testing, prototyping, and final implementation
  • Conduct workshops and co-creation sessions with business users and stakeholders to understand business operations and identify opportunities where service journeys and user experience can be enhanced
  • Transform user requirements into practical design solutions through wireframes, mock-ups, and interactive prototypes for web and mobile interfaces
  • Review, maintain, and enhance design guidelines and standards, ensuring adherence to accessibility principles and inclusive design practices
  • Drive the organisation-wide adoption of our design system and oversee its implementation, updates, and consistent application across all products and systems
Requirements and Qualifications
  • At least 3 years of product or UX design experience in implementing projects using diverse user research methodologies and usability testing
  • Possess knowledge and skills in product or industrial design, graphic design, human-computer interaction, UX/UI design, or a related field
  • Proficiency in Figma and other similar design or collaboration tools, e.g., Miro
  • Understanding of WCAG web accessibility standards and best practices and knowledge of front-end development principles (e.g., HTML, CSS, JavaScript)
  • Strong technical, conceptual design, and service design skills
  • Strong analytical, communication, writing, presentation, and interpersonal skills with an inquisitive and strong quality service mindset
  • A dynamic and highly motivated team player with the ability to multi-task and work independently
  • Experience in implementing and managing websites and/or digital services using agile methodology and/or service design would be an advantage
Benefits

In general, applicants can expect to hear from us within 3 weeks of the close of the application window. In the event where we receive a high number of applications, applicants will receive an update on their status within 5 weeks of the close of the window.

As part of the processing of your application, you may be required to undergo a medical examination that will be fully paid by us. You will be provided with instructions regarding the medical examination.

Note: The medical examination is part of the selection process and does not indicate that you have been offered the appointment.

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