Hospitality Leader
15 hours ago
The Food and Beverage Captain is a vital part of our team at CAPELLA HOTEL, SINGAPORE, responsible for recommending our restaurants' food and drink offerings to guests and delivering excellent guest service standards. This role requires an individual with an outgoing personality who strives to provide our guests with the highest level of customer service, while ensuring procedures and protocols are fully followed.
Key Responsibilities
- Take orders and describe menu items
- Upsell products based on extensive product knowledge
- Build and maintain relationships with guests
- Maintain guest satisfaction levels by being proactive in service operations
Talent Requirements
- Possess WSQ Food Safety Certificate
We're looking for a team player who is punctual, has good communication skills, and is familiar with hospitality industry practices
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