Curriculum Operations Coordinator
1 week ago
SINGAPORE UNIVERSITY OF SOCIAL SCIENCES is seeking a highly organized and detail-oriented individual to join our team as a Curriculum Operations Coordinator. This role is responsible for supporting the efficient operation of curriculum activities, ensuring compliance with standards, and providing exceptional student support.
Key Responsibilities:
- Oversee the operations of curriculum approval, updates, course fees, academic rules, quota, course registration, and delivery of course materials, resolving issues promptly and accurately.
- Coordinate and maintain efficient processes for departmental activities, ensuring effectiveness and compliance with standards.
- Serve as a liaison between internal and external stakeholders, facilitating communication and collaboration on administrative matters related to eCR and curriculum activities.
- Address student enquiries from Student Services in a timely manner, providing comprehensive solutions for routine and escalated cases, fostering a positive and supportive environment for student success.
- Prepare statistics and generate reports for internal data requests and reporting purposes, ensuring accuracy and timely delivery of information.
- Engage in identifying processes for refinements and digitalization, documenting and continuously improving work procedures for departmental activities, optimizing efficiency and effectiveness.
- Provide support for data migration and conduct essential pilot testing for new system functionalities, resolving major issues before roll-out, and ensuring a smooth transition for the team.
- Create comprehensive guides, FAQs, and workflows for internal staff and students, aiding their understanding and usage of new systems effectively.
Requirements:
- Degree holder with at least 3 years of relevant working experience.
- Good organizational and analytical skills.
- Meticulous with an eye for detail and excellent follow-up skills.
- Resourceful team players who can work independently and display initiative.
- Possess good interpersonal and communications skills.
- Proficient in Microsoft Office applications.
- An effective planner and organizer.
- Exposure in Higher Education environment is advantageous.
We Offer:
- Competitive Salary: SGD $60,000 - SGD $80,000 per annum, depending on experience.
- Hybrid Work Arrangement (Subject to Job Role)
- Medical Benefits
- Flex Benefits
- Family Care Leaves
- Volunteer Service Leaves
- Wellness & Recreation Activities
- Lifelong Learning Opportunities
- Career Development Opportunities through Internal Job Postings and Transfers
Key Skills:
- Higher Education
- Microsoft Office
- Microsoft Excel
- Data Analysis
- System Testing
- Advanced Microsoft Excel
- Social Sciences
- Data Migration
- Attention to Detail
- Communication Skills
- Administrative Support
- Team Player
- Stakeholder Management
- Able To Work Independently
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