Curriculum Operations Coordinator

1 week ago


Singapore SINGAPORE UNIVERSITY OF SOCIAL SCIENCES Full time

SINGAPORE UNIVERSITY OF SOCIAL SCIENCES is seeking a highly organized and detail-oriented individual to join our team as a Curriculum Operations Coordinator. This role is responsible for supporting the efficient operation of curriculum activities, ensuring compliance with standards, and providing exceptional student support.

Key Responsibilities:

  • Oversee the operations of curriculum approval, updates, course fees, academic rules, quota, course registration, and delivery of course materials, resolving issues promptly and accurately.
  • Coordinate and maintain efficient processes for departmental activities, ensuring effectiveness and compliance with standards.
  • Serve as a liaison between internal and external stakeholders, facilitating communication and collaboration on administrative matters related to eCR and curriculum activities.
  • Address student enquiries from Student Services in a timely manner, providing comprehensive solutions for routine and escalated cases, fostering a positive and supportive environment for student success.
  • Prepare statistics and generate reports for internal data requests and reporting purposes, ensuring accuracy and timely delivery of information.
  • Engage in identifying processes for refinements and digitalization, documenting and continuously improving work procedures for departmental activities, optimizing efficiency and effectiveness.
  • Provide support for data migration and conduct essential pilot testing for new system functionalities, resolving major issues before roll-out, and ensuring a smooth transition for the team.
  • Create comprehensive guides, FAQs, and workflows for internal staff and students, aiding their understanding and usage of new systems effectively.

Requirements:

  • Degree holder with at least 3 years of relevant working experience.
  • Good organizational and analytical skills.
  • Meticulous with an eye for detail and excellent follow-up skills.
  • Resourceful team players who can work independently and display initiative.
  • Possess good interpersonal and communications skills.
  • Proficient in Microsoft Office applications.
  • An effective planner and organizer.
  • Exposure in Higher Education environment is advantageous.

We Offer:

  • Competitive Salary: SGD $60,000 - SGD $80,000 per annum, depending on experience.
  • Hybrid Work Arrangement (Subject to Job Role)
  • Medical Benefits
  • Flex Benefits
  • Family Care Leaves
  • Volunteer Service Leaves
  • Wellness & Recreation Activities
  • Lifelong Learning Opportunities
  • Career Development Opportunities through Internal Job Postings and Transfers

Key Skills:

  • Higher Education
  • Microsoft Office
  • Microsoft Excel
  • Data Analysis
  • System Testing
  • Advanced Microsoft Excel
  • Social Sciences
  • Data Migration
  • Attention to Detail
  • Communication Skills
  • Administrative Support
  • Team Player
  • Stakeholder Management
  • Able To Work Independently


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