Senior Quality and Reliability Assurance Engineer for Non-Volatile Memory
16 hours ago
Micron Semiconductor Asia Operations PTE. LTD.
Senior Quality and Reliability Assurance Engineer for Non-Volatile MemoryEstimated Salary: SGD $120,000 - SGD $180,000 per year (Based on Singapore location)
Job Description:In this key role, you will be responsible for leading the team in performing formal Failure Analysis of customer reported failing devices via the Returned Material Authorization (RMA) process. You will summarize lab analysis results at the electrical and physical level to identify root cause and establish an associated containment plan. Your expertise will be invaluable in collaborating with various engineering and manufacturing stakeholders to evaluate and review Corrective Actions /Preventive Actions. Additionally, you will provide documentation of the RMA findings and oversee the final customer report till closure.
You will spearhead sustaining efforts and stay up-to-date on new product knowledge. Furthermore, you will develop and mentor new talents within the team. As a senior engineer, you will also provide guidance and lead the team when solving complex unplanned deviations reported by our customers.
Responsibilities and Tasks:- Perform Failure Analysis of Customer Returns: Understand customer complaint of the memory component failure, initiate communication with Micron Customer-facing team, perform bench level analysis, Automated Test Equipment (ATE) analysis, and interpret results.
- Provide FA Reports for Micron Customer Facing Team for Communication to External Customers: Summarize analysis at electrical and physical level into customer friendly formats, work with Global Quality teams through request systems for Root Cause and/or Corrective Action and a containment plan, identify potential risk to external customers, communicate with respective BU on potential impact to customers, communicate FA updates through interim reports or during scheduled meetings with the customers, and provide formal FA Report with findings.
- Sustain Knowledge of Device Capabilities and Characteristics: Keep up-to-date with latest Fab/ASM process technology, understand datasheet specifications for each device and the differences from previous technode for NOR * NAND product family, comprehension of qualification data and potential impact to customer operation, stay up-to-date on common customer applications and usage model, partnering with customer support team to resolve ongoing customer issues.
- Excellent verbal and written communication skills in English.
- Good organization skills and ability to multitask and coordinate between multiple issue at any given time.
- Ability to work effectively in cross-functional teams and handle pressure situations in a professional manner.
- Excellent problem-solving and analytical skills with strong attention to details.
- Familiarity with NexTest /Teradyne bench analytical tools, scripting in linux console will be an added advantage.
- A Bachelor or Masters Degree in Electrical Engineering or similar field of study.
- 2-3 years of experience in the semiconductor industry as Product or QA engineer are preferred.
- Relevant experienced candidates will be considered for the Senior Role.
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