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Communication Expert

3 weeks ago

Singapore AGAPE CP HOLDINGS PTE. LTD. Full time

 About the Role

We are looking for a talented Communication Expert to provide timely and accurate responses to customers on their enquiries, technical assistance, and other related matters.

Key Responsibilities:

  • Respond to customer inquiries and concerns in a professional manner
  • Provide technical assistance and support via voice calls, emails, live chats, etc.
  • Coordinate with internal stakeholders to resolve issues and queries
  • Maintain accurate records of all interactions in the designated system
  • Develop and maintain good soft skills throughout customer interactions