Senior Insurance Claims Manager
5 days ago
We are seeking a highly motivated and organized Senior Insurance Claims Specialist to join our team. As a key member of our claims department, you will be responsible for handling all claim matters including answering queries, reviewing and submitting claims documents, and monitoring pending claims.
This is an excellent opportunity for individuals who possess strong analytical and problem-solving skills, with the ability to work independently and as part of a team. If you have experience in claims handling and are looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.
About UsWe are a leading insurance brokerage firm based in Singapore, dedicated to providing tailored insurance solutions across a broad range of industries. Our commitment to excellence and client-centric approach has earned us a reputation as a trusted partner in the industry.
Job Responsibilities- Handle all claim matters including answering queries, reviewing and submitting claims documents, and monitoring pending claims.
- Assist claim colleagues during their absence and respond to clients' queries in a timely manner.
- Keep track of deadlines and maintain accurate records of claims handled.
- Follow up on outstanding issues/emails promptly and seek instructions/advice from senior/supervisor as needed.
- Flag up potential issues/problems before they become complaints.
- Assist in claim-related administration works including managing claims inbox.
- Able to draft simple claims-related emails and letters to respective parties.
- Able to manage and handle clients' expectations pertaining to claim matters.
- Full understanding of claims procedures and processes for all classes of insurance policies.
- To obtain BCP, PGI, ComGI, and HI certifications.
We offer a competitive salary package, training and development opportunities, and a dynamic work environment that encourages teamwork and collaboration.
Candidate ProfileWe are looking for individuals who possess:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Good knowledge of Microsoft Office applications.
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