
Technical Infrastructure Specialist
4 days ago
This role is responsible for providing technical assistance and support to end-users, ensuring the smooth operation of IT systems.
Key Responsibilities:
- Provide system administration and support for on-premise and cloud infrastructure, including Microsoft Azure and Microsoft 365.
- Manage user accounts, perform system monitoring, troubleshoot issues, and implement security best practices to ensure reliable and secure IT operations.
- Respond to IT support requests from end-users, either in person, via phone, or through the ticketing system.
- Assist with the installation, configuration, and deployment of computer systems, laptops, printers, software applications, and other IT equipment.
- Manage user accounts, permissions, and access rights in various systems and applications.
- Troubleshoot network connectivity issues and work with the Network team to maintain a stable and secure network environment.
Required Skills and Qualifications:
- Strong technical background
- Excellent problem-solving skills
- Customer-focused attitude
Benefits:
- Opportunity to work with cutting-edge technology
- Collaborative and dynamic work environment
- Ongoing training and development opportunities
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