Sales and Customer Service Coordinator

1 week ago

Singapore beBeeCustomerSupport Full time $40,000 - $45,000
Customer Support Intern

This role provides a chance to gain hands-on experience in customer service operations, order management, and administrative coordination.

  • Assist in the timely entry of sales orders into the system
  • Liaise with the Sales team to ensure order details are complete and correct
  • Maintain a systematic filing system for sales orders and customer-related documentation
  • Provide support in responding to customer inquiries via Zendesk, ensuring timely and accurate communication
  • Provide administrative support for department projects and process improvements
  • Help manage demo stock inventory and ensure accurate tracking
  • Support year-end audit by collating and organising required documentation

In this position, you will work closely with our Sales team to ensure seamless order processing and excellent customer satisfaction. We seek a proactive and detail-oriented individual to join our team.

Requirements:
  • Pursuing a diploma or degree in Supply Chain, Logistics, Business, or a related field
  • Proficient in Microsoft Office, especially Excel
  • Detail-oriented, organised, and able to manage multiple tasks
  • Strong communication and interpersonal skills
What You'll Gain:
  • Practical experience in customer service and sales operations
  • Insight into back-end processes supporting customer satisfaction and retention
  • Exposure to cross-functional collaboration with Sales, Logistics, and Finance
  • Mentorship from experienced professionals in a global brand environment

The ideal candidate should have strong organisational and communication skills, as well as proficiency in Microsoft Office, particularly Excel.

We offer mentorship from experienced professionals and opportunities to collaborate with various teams.

Skill Requirements:
  • Microsoft Office
  • Customer Service Operations
  • Customer Support
  • Interpersonal Skills
  • Inventory Management
  • Supply Chain
  • Invoicing
  • Data Entry
  • Mentorship
  • Sales Operations
  • Zendesk
  • Administrative Support
  • Excel

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