Front Desk Officer

5 days ago


Singapore PREMIUM AUTOMOBILES PTE LTD Full time
About the Role

We are seeking a highly skilled and customer-focused Front Desk Officer - Hospitality Professional to join our team at Premium Automobiles PTE LTD. This is an excellent opportunity for individuals who thrive in fast-paced environments, possess exceptional communication skills, and provide top-notch service to our valued customers.

Job Summary:
In this role, you will be responsible for delivering outstanding customer experiences through efficient handling of phone calls, greeting, and checking in guests. You will also manage incoming mails, parcels, and front desk petty cash, ensuring seamless operations and maintaining high levels of professionalism.

Key Responsibilities:
* Handle phone calls, answer general enquiries, take/pass messages to recipients
* Greet, check in, and announce customers' arrival
* Check visitors in and direct them to specific destinations
* Manage hardcopy filing of front desk's monthly report
* Coordinate with chauffeur on pickups and sending off customers
* Summarise and verify retail transactions settlement for account use
* Custodian for customer area's cleanliness
* General adhoc admin duties that may be assigned from time to time

Requirements:

To succeed in this role, you should have:
* Customer oriented with good level service attitude
* Exceptional listening skills with good level of English communication proficiency
* Posses excellent communication ethics, strong self confidence and humble
* Receptive to constructive feedback, enthusiastic and good level of responsibility
* Preferably with receptionist or customer service experience
* Candidates with hotel lobby or with flight attendant experience would be an added advantage
* A good team player
* Must be comfortable working at either one/both of our service centres
* Must be comfortable with overtime work

Working Arrangements:

This is a full-time position, working 5.25 days per week, with every Sunday as a rest day. Your working hours will be from Mondays to Fridays: 0745hrs to 1715hrs, and Alternate Saturdays: 0745hr to 1145hrs. Our primary working location is at 55 Ubi Road 1 Singapore 408699.

What We Offer:
* Competitive salary range between SGD 35,000 to SGD 50,000 per annum (dependent on qualifications and experience)
* Opportunities for professional growth and development within a dynamic organization
* Collaborative and supportive work environment
* Excellent employee benefits package
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