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Senior Business Process Analyst
7 days ago
This Is An IT Support Group is seeking a highly skilled Senior Business Process Analyst to join our team. In this role, you will be responsible for managing all aspects of project and program engagement from planning to delivery.
You will need to have extensive experience in the Cards and Payment domain, with a focus on Card Fraud Detection, Prevention, and Customer Management. Additionally, you should have experience with card fraud management platforms that utilize AI/ML models, rules management, and case management capabilities.
The ideal candidate will have excellent communication skills, being able to translate high-level requirements into detailed documentation within our organization's context. You should also be able to evaluate and analyze existing business processes, identifying areas for improvement and proposing innovative solutions.
The Senior Business Process Analyst will work closely with various stakeholders to gather critical information from meetings and produce useful documentation. They will also be responsible for ensuring non-functional requirements are incorporated into the solution.
We offer a competitive salary and benefits package to successful candidates. If you are passionate about delivering exceptional results and have a keen eye for detail, we encourage you to apply.
- 5+ years' experience in Cards and Payment domain with extensive experience in Card Fraud domain - 3 DS, Card Fraud Detection, Prevention, and Customer Management.
- Experience with card fraud management platforms with AI/ML models, rules management, and case management capabilities.
- Detail-oriented.
- Ability to translate high-level requirements into detailed documentation within our organization's context.
- Ability to evaluate and analyze existing business processes and identify areas for improvement.