Senior Client Platform Specialist

1 week ago


Singapore ITCAN Full time

About ITCAN

We are a dynamic company that values innovation and technology. As a Senior Client Platform Specialist, you will play a crucial role in ensuring the smooth operation of our client platforms.

Job Overview

This is a challenging opportunity for an experienced professional to join our team and contribute to the success of our business. You will be responsible for performing troubleshooting on client platform related problems, investigating incidents, and providing timely status updates.

Key Responsibilities

  • Perform service request related to client platforms.
  • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
  • Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
  • Ensure service level meet requirement. Propose and implement action plan when required.

Requirements

To succeed in this role, you will need:

  • IT Diploma or Higher, Years of IT Experience: 3-5 Year
  • Good Knowledge in desktop support skills in Microsoft Operating Systems, Microsoft Office, Outlook and desktop productivity tools
  • Good project management and analytical skills with the ability to manage multiple priorities within targeted time-frames and maintaining high levels of professionalism at all times.

Tech Skills

You should have expertise in:

  • Windows 10, Windows 8.1, iOS, Android support

Compensation

The estimated salary for this position is $85,000 - $115,000 per year, depending on your experience and qualifications.



  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    About the RoleAs a Senior Infrastructure Engineer with Hays Specialist Recruitment, you will be responsible for delivering high-quality engineering solutions for our client's VMware/Omnissa Horizon platforms, Citrix published applications, and physical desktop brokerage for remote access. You will work collaboratively with the global EET team to design,...


  • Singapore TP ICAP Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Trading Platform Specialist to join our team at TP ICAP. This is an exciting opportunity for a talented individual to take on a key role in supporting the growth of our business.Job DescriptionThe successful candidate will be responsible for managing and maintaining multiple trading...


  • Singapore HSBC Full time

    Job OverviewWe are seeking a highly skilled and experienced professional to join our team as a Senior Client Support Specialist in our Wealth and Personal Banking division. This role is an exciting opportunity for someone who is passionate about delivering exceptional client service and support.


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    About the RoleWe are seeking a skilled Senior Anti-Money Laundering and Compliance Specialist to join our team at HAYS SPECIALIST RECRUITMENT PTE. LTD. This is an excellent opportunity to work in a collaborative environment and gain exposure to the financial services industry.Job ResponsibilitiesCollaborate with internal stakeholders, including compliance,...


  • Singapore PLATFORM&CO PTE. LTD. Full time

    Key ResponsibilitiesWe are seeking a highly skilled Network Security Specialist with a strong understanding of network security concepts and firewall configurations. In this role, you will provide technical support and expertise for post-sales activities related to Palo Alto Networks products, ensuring successful implementation and customer satisfaction....


  • Singapore ENGINEERINGUK Full time

    Director, APAC Alternatives Client Platform About this role About Black Rock Black Rock is a global leader in investment management, risk management and advisory services for institutional and retail clients. Black Rock helps clients around the world meet their goals and overcome challenges with a range of products that include separate accounts, mutual...


  • Singapore BlackRock, Inc. Full time

    Director, APAC Alternatives Client Platform About this roleAbout Black RockBlack Rock is a global leader in investment management, risk management and advisory services for institutional and retail clients. Black Rock helps clients around the world meet their goals and overcome challenges with a range of products that include separate accounts, mutual...


  • Singapore ENGINEERINGUK Full time

    Director, APAC Alternatives Client PlatformAbout this role About Black Rock Black Rock is a global leader in investment management, risk management and advisory services for institutional and retail clients. Black Rock helps clients around the world meet their goals and overcome challenges with a range of products that include separate accounts, mutual...


  • Singapore BlackRock, Inc. Full time

    Director, APAC Alternatives Client Platform About this role About Black Rock Black Rock is a global leader in investment management, risk management and advisory services for institutional and retail clients. Black Rock helps clients around the world meet their goals and overcome challenges with a range of products that include separate accounts, mutual...


  • Singapore TikTok Full time

    **About the Role**We are seeking a highly skilled Senior Platform Operations Lead to join our team. As a key member of our Data-TnS-PUO Team, you will be responsible for providing instant troubleshooting and consulting services to internal Platform users.This role involves receiving and resolving user issues, communicating with our engineering teams,...

  • Cloudflare Specialist

    4 weeks ago


    Singapore PLATFORM&CO PTE. LTD. Full time

    Roles & ResponsibilitiesPosition OverviewWe are seeking a skilled Cloudflare Certified specialist with at least 5 years of experience to support sales efforts and engage with clients in a presales capacity. In this role, you will leverage your technical expertise to design tailored network solutions using Cloudflare's suite of products, ensuring clients...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Job Summary: A Cybersecurity Threat Detection Specialist is required to join a leading energy and power provider firm. The successful candidate will be responsible for managing enterprise security solutions, implementing and integrating Cyber Security Platforms, and possessing knowledge across various information security technologies.About the Company:HAYS...


  • Singapore PERSOL Singapore Full time

    **About the Role:**We are seeking a highly skilled and experienced Senior Client Relationship Specialist to join our team at PERSOL Singapore. This role is designed for individuals who possess exceptional interpersonal, communication, and client interfacing skills.**Responsibilities:**The successful candidate will be responsible for developing and...


  • Singapore Warner Media, LLC. Full time

    Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters...


  • Singapore Marketo, An Adobe Company Full time

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...


  • Singapore United Overseas Bank Full time

    United Overseas Bank, a leading bank in Asia with a global presence, is seeking a skilled Senior Treasury Sales Specialist to join its team. Based in Singapore, this role will involve providing exceptional treasury advisory services to local mid-cap corporate clients and SMEs.The ideal candidate will have at least 3-7 years of relevant experience in...


  • Singapore TikTok Full time

    About the RoleAre you a seasoned expert in platform operations, with a passion for driving efficiency and excellence?We're looking for a highly skilled Senior Platform Operation Specialist to join our TikTok team!TikTok is a leading global social media platform, with a fast-paced and dynamic environment that's perfect for someone who thrives on challenge and...


  • Singapore PLATFORM&CO PTE. LTD. Full time

    Roles & ResponsibilitiesPosition SummaryWe are looking for a skilled Cloudflare Certified specialist/consultant with at least 5 years of experience to join our team in a presales capacity. In this role, you will leverage your technical expertise to support sales efforts, engage with clients, and design tailored network solutions using Cloudflare’s suite of...


  • Singapore Quincus Pte. Ltd. Full time

    Platform Demonstration SpecialistLocation:Singapore Overview:As a Platform Demonstration Specialist, you will be responsible for showcasing the features and capabilities of Quincus to potential and existing customers. Your role will involve conducting engaging and informative demonstrations, as well as providing comprehensive training sessions to ensure...


  • Singapore Squarepoint Capital Full time

    About the Role:As a Platform Infrastructure Specialist at Squarepoint Capital, you will play a crucial role in delivering mission-critical platform infrastructure using the DevOps methodology. This position requires a deep understanding of platform engineering and automation, with a focus on increasing platform stability and operational efficiency.Key...