Team Leadership Position

7 days ago


Singapore beBeeLeadership Full time $50,000 - $80,000

Job Summary

We are seeking a seasoned professional to take on the role of Team Lead. As a key member of our team, you will be responsible for leading a group of professionals in providing exceptional customer service and support.

Key Responsibilities:

  • Provide high-quality customer support by responding to inquiries and resolving issues in a timely and professional manner.
  • Investigate shipment incidents and work with cross-functional teams to resolve issues.
  • Analyze data to identify trends and areas for improvement.
  • Develop and implement process improvements to increase efficiency.

Requirements:

  • Strong leadership skills with experience managing teams.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Experience with call center management software.


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