Global Logistics Coordinator

2 weeks ago

Singapore beBeeLogistics Full time $600,000 - $1,200,000

Global Logistics Coordinator

As a critical member of our operations team, you will play a vital role in ensuring seamless logistics management across the globe. Your expertise will drive business growth by optimizing order processing, resolving exceptions, and enhancing system automation.

Key Responsibilities
  1. Exception Handling and Resolution
  • Proactively monitor real-time shipment status to identify potential issues.
  • Collaborate with carriers, customer service teams, and warehouse operations to resolve logistical challenges.
  • Develop standardized workflows for recurring issues and implement process improvements.
Order Processing and Automation
  • Optimize ERP order-to-logistics-channel matching rules based on business requirements.
  • Conduct regular testing and validation of system rules to ensure logical and efficient order allocation.
  • Partner with IT teams to enhance ERP system functionalities and improve order automation efficiency.
Reporting and Analytics
  • Compile weekly/monthly reports on exception order types, volumes, and resolution progress.
  • Investigate root causes of ticket surges and propose actionable optimization strategies.
  • Track key performance metrics and drive corrective actions.
Requirements
  • Bachelor's degree or higher in Logistics Management, Supply Chain, or related fields.
  • 2+ years of experience in logistics systems operations or exception handling, with familiarity in ERP/WMS/TMS system logic.
  • Proficiency in Excel/SQL for data analysis and root cause identification.
  • Strong sense of accountability, ability to multitask, and excellent cross-department communication skills.
  • Experience in international logistics workflows; fluency in both English and Mandarin as working languages.

Required Skills: Order Processing, Logistics Management, Supply Chain Optimization, Exception Handling, ERP System, WMS, TMS, International Logistics

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