Outlet Team Lead

4 days ago


Singapore NES TCM & SPA PTE. LTD. Full time
Job Description

We are seeking a highly skilled Outlet Team Lead to join our team at NES TCM & SPA PTE. LTD.

The successful candidate will be responsible for managing the day-to-day work activities of employees, ensuring proper coverage and planning work assignments. They will also communicate and enforce company policies and procedures, oversee daily operations for efficient performance, and ensure good customer service.

Key Responsibilities:

  • Manage multiple priorities in a fast-paced work environment
  • Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies
  • Evaluate sales and work performance of frontline staff
  • Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge
  • Guiding and training new staff members to promote internal growth

Requirements:

  • Good interpersonal and communication skills
  • Good leadership and people management skills
  • Proficient in Microsoft Office software
  • Able to manage multiple priorities in a fast-paced work environment
  • Able to commit to working retail hours on weekdays (10:45am-9pm) and weekends/public holidays (9:45am-6pm)

Salary:$60,000 - $80,000 per annum, depending on experience

Benefits:

  • Attractive salary scheme
  • Meal and transport allowance provided
  • Yearly performance bonus
  • Medical benefit scheme
  • Workers' insurance
  • Long service award
  • Different types of leave benefits
  • Career progression & development opportunities
  • Comfortable and conducive working environment

About Us:

NES TCM & SPA PTE. LTD. is a leading healthcare provider in Singapore, dedicated to delivering exceptional patient care and promoting wellness through traditional Chinese medicine and spa services.

How to Apply:

Please submit your application with your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you


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