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Business Solutions Analyst

2 months ago

Singapore FPT ASIA PACIFIC PTE. LTD. Full time
About the Role

FPT Asia Pacific Pte. Ltd. is seeking a highly skilled Business Solutions Analyst to join our team. As a Business Solutions Analyst, you will play a critical role in driving digital transformation across various business units.

Key Responsibilities
  • Elicit Business Needs: Collaborate with business stakeholders to understand their requirements and analyze business problems to identify opportunities for digital solutions.
  • Develop Digital Solutions: Work with cross-functional teams to design, develop, and deploy digital solutions that meet business needs.
  • Advise on Digital Technologies: Provide guidance to stakeholders on best practices in using digital technologies to drive business outcomes.
  • Partner with Business Teams: Work closely with business teams to elicit citizen/business needs through human-centric methods such as service journeys and develop business cases.
  • Develop User Stories and Specifications: Collaborate with colleagues and business project teams to develop user stories, functional/technical specifications, and acceptance criteria.
  • Evaluate and Recommend Technology: Evaluate and recommend suitable technology solutions that align with the company's technology directions.
  • Identify and Adopt Development Methodology: Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) in an outsourced, co-sourced, or in-house development environment.
  • Plan, Review, and Conduct Testing: Plan, review, and conduct testing to ensure that specifications are met.
  • Drive System or Product Readiness: Drive system or product readiness for smooth deployment, adoption, and operations.
  • Analyze Impact of Changes: Analyze the impact of requested changes and propose improvements to continuously address changing business needs.
Requirements
  • Education: Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering, or related discipline.
  • Experience: Minimum 3 years of working experience for Consultant role and 5 years of working experience for Senior Consultant role.
  • Skills: Proven experience in IT business analysis, application solutioning and design, and testing. Good understanding of customer/user experience, design thinking, user story mapping, and digital product lifecycle management. Strong analytical, conceptualization, and problem-solving skills. Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders. A driven and motivated personality with an ability to learn and apply. Knowledge of, or experience in implementing projects in at least one of the following areas: Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning. Past development or consulting experience (preferable).