Customer Service Representative

2 weeks ago

Singapore beBeeCustomerService Full time $3,500 - $4,500
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.

  • About the Role: As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing sales transactions, maintaining a clean and organized store, and ensuring a positive shopping experience.

Key Responsibilities:

  • Assist customers with general enquiries and provide information on services.
  • Maintain a positive, empathetic, and professional attitude towards customers at all times.
  • Communicate effectively with customers through various channels (in-person, phone, messaging).
  • Respond promptly to customer enquiries and ensure timely follow-ups.
  • Acknowledge and resolve customer concerns professionally and efficiently.

Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Strong problem-solving and conflict resolution skills.
  • Knowledge of retail operations and processes.
  • Ability to work independently and as part of a team.

Benefits:

  • Opportunity to work with a dynamic and growing company.
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience an asset.
  • Ability to work flexible hours, including weekends and holidays.

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