Senior Heavy Duty Machinery Technician

2 weeks ago

Singapore beBeeHeavyDutyMachineryService Full time $60,000 - $120,000
Job Title: Heavy Duty Machinery Service Specialist

This is a challenging opportunity for someone who enjoys problem-solving, has excellent communication skills, and is comfortable working with complex machinery.

  • Job Description:
    • Field Service Operations: Perform routine maintenance and repairs on heavy-duty equipment at customer sites or in the workshop. Demonstrate expertise in diagnosing and resolving mechanical, electrical, and hydraulic issues.
    • Technical Support & Troubleshooting: Provide technical support to customers and internal teams for complex fault analysis and breakdown resolution. Offer expert-level advice on equipment usage, maintenance, and troubleshooting techniques.
    • Customer Engagement & Site Visits: Develop and maintain relationships with customers through regular site visits, ensuring their needs are met and expectations exceeded. Conduct equipment demonstrations, provide product knowledge, and handle customer inquiries.
    • Sales of Service Contracts & Maintenance Packages: Promote and sell service contracts, preventive maintenance packages, and repair services to new and existing clients. Collaborate with internal stakeholders to ensure seamless delivery of services and resolve any customer concerns.
    • Reporting & Documentation: Prepare detailed service reports, including job summaries, time spent, and materials used. Maintain accurate records of service activities, including spare parts usage and inventory updates.
    • Asset & Equipment Management: Take ownership of company tools, service equipment, and vehicles assigned to you, ensuring proper usage, maintenance, and safe storage.
    • Safety & Compliance: Adhere to all relevant safety standards, operational procedures, and housekeeping practices during service tasks.

Key Responsibilities include Field Service Operations, Technical Support & Troubleshooting, Customer Engagement & Site Visits, Sales of Service Contracts & Maintenance Packages, Reporting & Documentation, Asset & Equipment Management, and Safety & Compliance.

  • Required Skills & Qualifications:
    • Education: Diploma in Electrical or Mechanical Engineering
    • Experience: Minimum 4-5 years of hands-on experience servicing heavy-duty machinery
    • Technical Skills:
      • Proficient in interpreting electrical diagrams and hydraulic schematics
      • Strong understanding of mechanical, electrical, and hydraulic systems in industrial equipment
      • Demonstrated diagnostic and analytical problem-solving abilities
    • Work Style: Capable of working independently or as part of a field service team

The ideal candidate will have a strong understanding of mechanical, electrical, and hydraulic systems, be proficient in interpreting electrical diagrams and hydraulic schematics, and demonstrate diagnostic and analytical problem-solving abilities.

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