Loyalty Program Manager: Driving Customer Value
5 days ago
We are seeking a talented Loyalty Program Manager to join our team at Recruit Express PTE LTD. As a key member of our organization, you will be responsible for developing and implementing loyalty initiatives that drive customer value and engagement.
Key Responsibilities:
- Collaborate with cross-functional teams to design and execute customer engagement plans
- Develop and manage loyalty programs that align with business goals and customer segments
- Analyze market research, data, and customer insights to identify opportunities for customer engagement and segmentation
- Liaise with vendors, technology partners, and internal stakeholders to ensure successful program implementation
- Conduct UAT and other required tests with vendors for new program releases
About You:
We are looking for a candidate with strong project management skills, excellent communication and organization abilities, and a proven track record of driving results. You should have a good understanding of the retail and loyalty environment, as well as experience in customer segmentation, journey mapping, and data insights and analytics.
We estimate the salary for this role to be around $80,000 - $110,000 per annum, depending on experience. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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