Customer Service Ambassador
6 days ago
We are seeking a skilled and enthusiastic Customer Service Ambassador to join our team at AAANNNGG PTE. LTD. This role offers an exciting opportunity to provide exceptional customer service in a fast-paced environment.
About the Role:
This is a full-time position working 5 days a week, with variable hours including weekends and public holidays. As a Customer Service Ambassador, you will be the face of our company, providing a warm welcome to all guests and ensuring their needs are met throughout their visit. Your excellent communication skills, positive attitude, and ability to work well under pressure will make you an invaluable asset to our team.
Key Responsibilities:
• Provide top-notch customer service, responding promptly to guest inquiries and resolving any issues efficiently
• Take reservations and enquire about the purpose of visits, ensuring seamless interactions
• Greet each guest courteously and maintain a clean and organized environment, adhering to food and beverage safety and hygiene policies
• Share promotions, specials, and items with customers, providing personalized recommendations
• Efficiently input orders into the Point-of-Sale system and process payments accurately, minimizing errors
• Oversee a team of servers during your shift, providing guidance and support when needed
Requirements:
• Good command of spoken English, with excellent communication and interpersonal skills
• Pleasant and outgoing personality, with a positive service attitude and ability to work effectively in a team
• Ability to work on weekends and public holidays, with a flexible schedule that meets business needs
• Basic knowledge of cash handling procedures and POS systems preferred
• Availability for training and development to enhance your skills and performance
What We Offer:
• Competitive salary of SGD $4,500 - $5,200 per month, based on experience
• Opportunities for career growth and professional development within our company
• A dynamic and supportive work environment with a strong focus on teamwork and collaboration
• Free shuttle bus from Tanah Merah MRT station, making it easy to get to work
• Incentive scheme with rewards for outstanding performance and contributions to the team
How to Apply:
If you're a motivated and customer-focused individual who thrives in a fast-paced environment, we'd love to hear from you Please submit your resume and a cover letter highlighting your relevant experience and qualifications.
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