Technical Specialist

4 days ago


Singapore Temenos Headquarters SA Full time
Key Responsibilities
1. Conduct Technical Analysis of performance problems in Sybase relational database management system to improve system performance.
2. Analyze Client version Sybase procedures, Java source codes to propose workarounds and temporary fixes to clients.
3. In-depth analysis of available features in Triple A Plus (Proprietary Private Wealth Management Software of Temenos).
4. Manage urgencies and business requirements, visit clients in Singapore, resolve problems at bank premises.
5. Organize meetings with clients (Fortnightly / Monthly / Adhoc) to provide updates on logged problems.
6. Resolve Priority 1 issues logged by clients as per Service Level Agreements.
7. Provide software solutions/training for issues reported by clients on day-to-day basis.
8. Enhance system performance proactively by proposing solutions.

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