Debt Recovery Specialist

1 day ago


Singapore HSBC Full time

HSBC is a global banking and financial services organization that offers opportunities for career growth and development.

Our Wealth and Personal Banking (WPB) division provides borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people.

We are seeking a high-calibre professional to join our team as a Collections Associate - GRF.

Job Description:

  • Responsible for dunning on all overlimit, delinquent, and revoked RBWM Secured & Unsecured accounts to control/minimize default rate/losses.
  • Create a professional and friendly environment by providing timely, flexible, and efficient service to customers.
  • Establish a “Can-Do” mindset within SGH Risk and develop strong working relations with internal/external customer networks.
  • Maximise productivity and efficiency by updating memos accurately at a reasonable speed using RDF in ECAFE/Cyber where relevant.
  • System and daily issues by reviewing and recommending enhancements including system enhancements to improve current workflow/processes to minimize manual input and increase operationally efficiency.

Requirements:

  • 2 years related collections experience and ability to manage/review delinquent/revoke/written off RBWM both Secured & Unsecured accounts by recommending effective Collections actions reflecting a balanced approach towards limiting financial losses such as Control flow through prior to write-off Maximise Recoveries.
  • Handle all accounts impacted by MAS Regulatory Change, non-English speaking calls transferred from Offshore Team and Debt Restructuring Requests.
  • Monitor and supervise External Debt Collections Agencies (DCA), Legal Recovery Law Firm in carrying out HSBC values and Protecting HSBC Data at all times.
  • Manage/Review draft response on exceptional collections cases such as customers’ feedback, MAS letter.
  • Participate in UAT, take on adhoc projects or any assignments over and above the given portfolio.
  • Liaison with external parties such as Lawyer, Credit Counselling Singapore, Associations Banks of Singapore, MAS and HSBC overseas counterparts.

The estimated salary for this role is SGD 40,000 – SGD 60,000 per annum based on industry standards and location. This position offers opportunities for career growth, skill development, and exposure to various aspects of debt recovery and risk management.



  • Singapore TAN KOK QUAN PARTNERSHIP Full time

    Job OpportunityWe are seeking a highly skilled Debt Recovery Specialist to join our team at TAN KOK QUAN PARTNERSHIP. About the RoleThis is an exciting opportunity for a motivated individual with relevant experience in banking litigation to take on a challenging role in debt recovery.Key ResponsibilitiesConduct debt recovery operations efficiently and...


  • Singapore Mapletree Full time

    Company OverviewMapletree, a leading property management company, is seeking a skilled Debt Recovery Specialist to join their team.About the RoleThis position will play a crucial role in executing the arrears management process for a portfolio of properties, working closely with internal and external parties, and collection agents.Job ResponsibilitiesLiaise...


  • Singapore OCBC Bank Full time

    At OCBC Bank, we are seeking a seasoned Debt Recovery Specialist to join our team. In this critical role, you will be responsible for managing external collection agencies' debt collection function and performance to ensure prompt and satisfactory service standards are rendered.About the RoleThis is a challenging and rewarding opportunity for an experienced...


  • Singapore ST Engineering Full time

    Job Title: Senior Debt Recovery ManagerLocation: ST Engineering Hub, SingaporeEstimated Salary: SGD 8,500 - SGD 12,000 per monthJob Description:About the RoleThe Senior Debt Recovery Manager will be responsible for leading a team of Collections Specialists and providing guidance in day-to-day operations. This role reports to the Head of Credit Control and...


  • Singapore Experian Full time

    Job OverviewThe Field Collector is a critical role that requires visiting clients to collect outstanding payments and ensure timely debt recovery. This position demands excellent communication skills, a strong sense of responsibility, and the ability to handle sensitive financial matters with discretion.Key Responsibilities• Responsible for debt collection...


  • Singapore United Overseas Bank Full time

    About United Overseas BankUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices across 19 countries and territories.We operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices. Our history spans over 80...


  • Singapore DBS Bank Limited Full time

    About DBS Bank LimitedDBS Bank Limited is a leading financial institution with a strong presence in the region. We take pride in our commitment to excellence and our dedication to delivering exceptional services to our customers.Company OverviewRisk Management Group plays a vital role in managing the bank's risk exposure by balancing its objective to...

  • Collections Associate

    4 weeks ago


    Singapore HSBC Full time

    Job DescriptionWe are seeking a highly skilled Collections Associate to join our team at HSBC. As a Collections Associate, you will be responsible for managing and reviewing delinquent and revoked accounts to minimize default rates and losses.Key ResponsibilitiesConduct thorough dunning on overlimit, delinquent, and revoked accounts to control default rates...


  • Singapore Far East Organization Full time

    Job Title: Financial Manager for Debt RecoveryWe are seeking an experienced Financial Manager to lead our debt recovery efforts. As a key member of the team, you will be responsible for ensuring timely payment from customers and managing relationships with various business partners.Key Responsibilities:Dunning and Collections: Perform thorough investigations...


  • Singapore This Is An IT Support Group Full time

    Job Description Debt Recovery Liaise with Debt Collection Agencies and Law firms to resolve and negotiate payment related issues with customers. Prepare and maintain detailed reports on Debt Collection Agencies and Law firm activities and outcomes. Validate Debt Collection Agencies and Law firm billing and commission computation to ensure timely payments to...

  • Collections Associate

    4 weeks ago


    Singapore HSBC Full time

    Collections Associate RoleWe are seeking a highly skilled Collections Associate to join our team at HSBC. As a key member of our collections team, you will be responsible for managing and recovering delinquent accounts, minimizing financial losses, and ensuring compliance with regulatory requirements.Key Responsibilities:Manage and review...


  • Singapore TAN KOK QUAN PARTNERSHIP Full time

    Roles & ResponsibilitiesLaw firm requires a Debt Recovery Officer with relevant experience in a banking litigation department.Write to us, if:You are proficient in MS Office applications;You have a good communication skills;You can multi- task;You are a quick learner;Yo pay attention to detail; andYou are a team player.Fresh graduates or applicants with no...


  • Singapore OCBC Bank Full time

    About the RoleAt OCBC Bank, we are seeking an experienced Collection and Recovery Specialist to join our team. As a key member of our Operations department, you will play a crucial role in managing delinquent accounts for Consumer and Emerging Business products.Key Responsibilities:Manage collection activities and formulate strategies to improve collection...


  • Singapore HSBC Full time

    Job DescriptionWe are seeking a highly skilled professional to join our team as a Collections Associate - DCA. This role is responsible for ensuring timely and effective collections from delinquent customers.Key ResponsibilitiesIdentify and pursue opportunities to recover outstanding debts through dunning, negotiation, and correspondence.Develop and maintain...


  • Singapore StarHub Full time

    Job OverviewStarHub is seeking an experienced Debt and Fraud Resolution Specialist to join our team. This role will be responsible for resolving payment-related issues with customers, managing debt collection agencies, and implementing fraud detection measures.


  • Singapore StarHub Full time

    Job OpportunityStarHub is seeking a highly skilled Financial Recovery and Compliance Officer to join our team. The successful candidate will be responsible for resolving debt and fraud related issues, ensuring timely payments to our partners and maintaining regulatory compliance.Key Responsibilities:Liaise with Debt Collection Agencies and Law firms to...


  • Singapore DBS Bank Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Data Recovery Specialist to join our team at DBS Bank in Singapore. As a key member of our Operations department, you will play a crucial role in maximising the recovery of past due outstanding by taking effective and persistent collection actions against past due account holders.


  • Singapore OCBC Bank Full time

    Job SummaryAs a Debt Capital Markets Specialist at OCBC Bank, you will be responsible for originating and executing debt products, including debt securities, syndicated loans, and project finance. Your key responsibilities will include formulating and undertaking business development and origination functions, coordinating interdepartmental liaisons, and...


  • Singapore RHB Bank Singapore Full time

    Company Description RHB Bank was established in Singapore in 1961 as UMBC Bank, prior to the country’s independence in 1965. We assumed our present name – RHB Bank Berhad Singapore (RHBS) in 1999, after a series of expansions and strategic mergers. As a bank that has been here since the beginning, we have garnered invaluable experiences and insights...


  • Singapore NOVEL SUNKRIS BUSINESS SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesNovel Sun Kris Business Solutions PTE. LTD. is seeking a Senior Debt Markets Specialist to manage a portfolio of transactions from mandate through to deal maturity. As a senior level position, this role will work with clients, their advisors, and internal stakeholders to close deals and address questions that arise during the deal...